There is certainly an important amount details To place out but I'll seek to be as short as feasible with out dropping any needed content. The Reference selection for the situation is 3184023. Should you or maybe a member of your executive group wish to Call me to debate this in bigger detail I may be attained anytime at 201-906-4490. I'd welcome the opportunity to share a far more specific rationalization with both you and your team to ensure that we could stop this example from going on to everyone else plus your shopper treatment workforce is usually enlightened as to how to deal with scenarios on a person basis. Not just about every problem is black and white, Each and every has its possess one of a kind circumstances that may involve imagining beyond any box or prescripted guide.
November 23, 2015 at eight:13 pm Hello my name is Todd I purchased a fresh Harley Dyna Fat Bob 2014 the bicycle was delivered to my dwelling on November 1st the day just after buy, from that point I realized there was flaws from the paint work with a gasoline tank, also the fuel gauge did not get the job done, also there were flaws from the chrome around the exhaust. I'd contacted A young Woman from the title of Gretchen if I remember accurately from she told me she didn’t realize why I had been acquiring upset with regard to the gas gauge I shouldn’t rely upon which i must listen to the mileage .century harley-davidson in Medina Ohio at that time she explained to me she didn’t really feel it had been truly worth providing me a warranty to the pipes since it wasn’t that obvious then she recommended me she doesn’t know why I was acquiring upset with regard to the gas gauge I shouldn’t rely upon which i ought to take into account depending on my mileage to insult to damage she instructed me she’ll see what she will be able to do it took me around five-six visits to century Harley to have them say they would deal with it they purchased the fuel tank and also the gauge it took approximately one particular calendar year to have the fuel tank in After i went there to have it set up Together with the fuel gauge they recommend me after sitting there for almost two hours that the tank that was delivered was ruined so that they requested Yet another tank, in 3 times they identified as me to tell me the tank was sent the boy was taken back again on the dealership they put in the gasoline tank and claimed they place a whole new gasoline gauge on Furthermore, it very well that’s where by they bought caught of their lie the fuel gauge was under no circumstances replaced or maybe preset the bicycle was brought back again to me I went to put fuel in it thanking the tank was on empty it took two issue seven gallons of gas only and however was reading through only a hair about half a tank After i referred to as them again very upset presently they advised me there’s no reason to acquire upset it wasn’t mechanical the bike still ran now I felt incredibly insulted when the individual instructed me this since they absolutely sure are obtaining their payments regular promptly as promised they notified me the opposite working day to tell me it will take 7 to ten days to purchase the section.
I called the corporate and was knowledgeable it was in fact an issue they usually have been working on it. My considered is why has it taken above two years of labor without any effects. I bought the bicycle due to the cooling system plus the sound process. Remedy: If you're able to’t fix the situation, exchange the method. I need Audio. Or a minimum of what I compensated for. pls reply two a long time is way to very long for an issue to go unsolved.
July 26, 2014 at 5:19 pm This is certainly TO A lot! On Might three, 2014 I ordered a 2011, Ultra Glide Restricted (FLHTK) bicycle. On May perhaps 5, 2014 I used to be strike by a driver earning an illegal convert which resulted in my bike getting harmed. I had my bike towed to Harley Davidson of Baltimore, Positioned at 8845 Pulaski Freeway the same day with the incident. On Monday, Might six, 2014 I went into your restore store to indication papers to be able to get started the repairing method. I had been informed with the Provider Manager Kevin, that my bike could well be ready by Mid July. Once i inquired regarding why it would just take so extensive with the repairment Kevin stated they must wait around over the parts to come in; I request him why so very long? when infact this is an American constructed bike, he said it just usually takes that lengthy for every one of the pieces to come. On July 14th I end in to examine on the progress on my bicycle and was explained to by Kevin that function experienced not commenced yet, since Harley Daavidson of Baltimore was Even now ready over the parts to fix my bike. I used to be instructed my bicycle should be ready in two weeks, and every one of the sections need to be in by then. On Friday, July twenty fifth I stop in to find out if each of the areas for my bicycle were been given, and Kevin informed me that my bike would not be ready till AUGUST THE 18th….
After i took the outer fairing off I discovered three of the 4 primary brackets broken. the thickness on the steel is technique to slender. This may be a true safety issue. I hope that you've a recall to fix this. In that case how am i able to receive the sections to repair this issue?
Just not proper. The GPS reveals my speed particularly because the speedometer. Now, the GPS operates off a satellite to provide the maps. Doesn’t the pace run from the satellite also? It does on every GPS I’ve owned……not this a single……..operates from the VSS (Auto Speed Sensor). Who’s thought was it to do this??? Appreciate my ride……just the small items that needs to be specified focus. With any luck , HD will reply to me as they don’t acknowledge emails “at the moment”……..and contacting the HQ to talk to someone that’s really respiration oxygen is an extremely hard endeavor.
I took the clutch off and discovered the clutch was in no way checked out Despite the fact that there was a completely new gasket. There was steel almost everywhere from your rivets which were grounded. A few of the friction plates ended up completely absent. I changed clutch plates and bike is Performing fine. I want to grasp the correct protocol for handling this issue. I not belief the services department.
Problems was carried out though they had custody of it. Supply man named his services supervisor and was told to carry the bicycle back and instructed me that Tifton High definition would “make it appropriate”.
Over the past several a long time I've used more than 200k on Harley motorcycles and components. In July of 2017, I procured my 7th new Harley Davidson, a 2017 CVO Constrained at the price of $forty three,000. In August of 2017, I purchased the Sena 20S blue tooth headset and all required elements for that set up (Pn: 76000768, Pn 69201726,Pn 76000736A). I had been told through the areas counter that when the module and harness were being installed you had the choice of utilizing either the wired or wireless link. That might are great for me considering the fact that I've two helmets for both myself and my spouse. Though I could clearly have completed the set up myself I usually do not nevertheless Possess a digital tech to activate the product or service so I Enable the supplier put in it and activate the accessory. On the very first road journey out Together with the HOG team I journey with I used to be in the position to listen to Anyone but no person was able to hear me. I did have my second helmet in the tour pack Using the wired connection and tried to go back to that helmet For the remainder of the vacation. The same problem. I could listen to All people but couldn't transmit out. I returned for the vendor and they checked everything with the electronic tech to verify every little thing was correctly activated. They did find that they had not effectively activated the blue tooth. After effectively activated I went out and attempted the wi-fi link once more. Wi-fi was Doing work. We then attempted the wired relationship but observed it would not work.
Your bicycle is like your major asset and you'll’t restrain by yourself to keep up it effectively. So, start with the clutch and make it protected with the best derby cover.
March 22, 2013 at 9:31 am i wanted to fall you a line to inform you about an excellent Harley Dealer. Independence harley-davidson in college or university sation, Texas Jim booth, and Blake lipscomb went the extra mile to get a whole new client. there was a slight misunderstanding on a company offer. as opposed to brushing me off, they produced absolutely sure they took this misunderstanding and righted it way past what check here another vendor would have performed.
Here I sit wishing to trip my new bicycle nonetheless it’s not rideable ,even tho it’s a six month aged bike!now I’m pissed And that i folks at corporate just have your lunceons and direct jets on the customers dime, so I ideal do somthing about this problem or 10 thousand individuals will b
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July 30, 2016 at six:54 am I'm actually dissatisfied with southside harley Davidson in Virginia Beach so I traded my 2006 softail deluxe for your 2009 street glide I fell in adore using this style of bicycle so I see An additional just one on line pondering hey I’ll trade my bicycle in for a more moderen bicycle simply because this stuff hold price nicely will need much less to state they received’t give me sh*t for any trade in for the reason that my bike was in a collision which nobody instructed me at southside discuss Pisses off so I Get hold of them and they test to assist but they will’t I told them if I might have regarded this was a,wrecked bike I might haven't acquired the damn point discuss having screwed my softail was a nasty a** bike I fill like I received having to your bank oh when I went in to discover what they might do that was a joke made available me 10000 for my bike at which they just marketed to me for almost 15000 as the tires are worn to several miles on it I’ve only had the bicycle 6 months and travel the damn issue only Once i’m home I operate 3 weeks on and three months off so I’ve only truly ridden the bicycle for three months look at acquiring screwed thanks That is how your dealerships f*ck persons simply because they certain did file*ck me and I’m not joyful in any way